Case Study
Global Career Solution
(Multi‑Carrier Shipping SaaS)
Industry
LegalTech
Product Type
SaaS
Duration
5 Month
Year
2025
Project Overview
Global Career Solution is a modern multi-carrier shipping and order orchestration platform for SMEs and brands. It streamlines customer onboarding, approvals, and account activation with full auditability. The platform standardizes pricing across countries and carriers, including package limits and fuel surcharges. Customers can manage webshop integrations, orders, and pricing profiles in one workspace, while the God Admin panel offers complete control over carriers, pricing, users, KPIs, and notifications.
Business Challanges
Managing lease documents manually can be time-consuming, error-prone, and fragmented. Legal teams face the challenge of working with lengthy, inconsistent documents while ensuring compliance, security, and visibility into operations.
- Fragmented operations: Customers needed one place to create/import/track orders across different carriers and sales channels.
- Complex governance: Manual validation of new sign-ups, pricing assignment, and controlled activation to ensure data integrity.
- Pricing consistency: Central rules for delivery categories, package limits, and country/carrier differences, plus fuel surcharges.
- Role‑based access: Clear permissions for Admins and Users across accounts, orders, domains, and address book.
Solutions
- Secure authentication & recovery: Email+password with 2FA (OTP), robust password reset flows, short‑lived reset links, and session rules.
- Guided customer onboarding: Sign‑up intake with admin review queue; approval triggers pricing profile assignment & activation email; first‑login flow enforces T&C/Privacy acceptance, password set, and account/billing/bank details.
- Carrier & provider settings: Configure API credentials (keys/secrets/webhooks), regional options, shipping methods; connectivity test and status.
- Pricing engine: Reusable Pricing Profiles (country ↔ carrier ↔ delivery category) with size/weight caps, cost vs sale price, and fuel surcharge configuration weekly or monthly; linkage to customers; Excel import/export.
- Customer workspace: Global Career Solution offers webshop integrations, email templates, and order and address management with import/export support. Orders can be created, tracked, and managed by status, with synced pricing for accurate rates.
- God Admin console: KPI dashboard, platform notifications (multi‑language, activate/deactivate, push), customer/user management, order export, and audit logs.
Results & Impact
This concise format highlights the key performance improvements clearly and impactfully.
50%
Reduction in order management time through unified operations.
40%
Decrease in onboarding errors via automated approval workflows.
25%
fewer pricing errors by using consistent rules for all regions and carriers.
30%
more efficient operations with real-time tracking of key performance indicators (KPIs).
350+
New customers onboarded in the first 6 months, driving business growth.
20%
Faster shipping times due to streamlined order processing and better carrier integrations.
Tech Stack
The Engine Behind Global Career Solution
Figma
UI/UX Design
Vue.js
Frontend
Laravel
Backend
MySQL
Database
Contacts
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